Privacy policy

Introduction

Virido ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Virido mobile application and services.

By using Virido, you agree to the collection and use of information in accordance with this policy.

Information we collect

Account information

When you create an account, we may collect:

• Email address
• Authentication information
• Account preferences

Plant data

When using the app you may provide:

• Photos of plants
• Plant identification results
• Garden data (plants you add)
• Care reminders and schedules

Usage information

We may collect basic analytics information such as:

• App interactions
• Feature usage
• Device type
• App performance data

This helps us improve the service.

AI interactions

When using the AI assistant, the questions you submit may be processed by AI services to generate responses.

How we use your information

We use your information to:

• Provide plant identification and diagnosis
• Manage your plant library and reminders
• Improve the app and user experience
• Provide AI assistant responses
• Maintain security and prevent abuse
• Provide customer support

Third-party services

Virido may use trusted third-party services to operate the app, including:

• Authentication services
• Cloud infrastructure
• AI processing services
• Analytics tools
• Payment processors for subscriptions

These services only access data necessary to perform their functions.

Data storage

Your information may be stored on secure cloud servers.

We take reasonable measures to protect your data from unauthorized access, disclosure, or misuse.

Data retention

We retain your data as long as your account is active or as needed to provide the service.

You may request deletion of your account and associated data at any time.

Your rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent

You can request this by contacting us.

Children's privacy

Virido is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page.

Contact

If you have any questions about this Privacy Policy, contact us at: support@virido.ai